Privacy Policy:

Before visit our website and use the service, please carefully read and understand the “Terms and Condition” and “Privacy Policy”. And when you are using our service at our website (www.foodex.hk), it indicated that you have agreed and accepted those “Terms and Condition” and “Privacy Policy”.
When you visit our website (www.foodex.hk), we will collect some information regarding your computer, such as your IP Address, operating system, browser software, internet service provider (ISP), access rate and so on. The collected information is aggregated to reflect the situation of our users, and in order to improve our service.

Purpose and Use of Information:

During the register of member and ordering, we will ask you to provide your personal information, such as email address, name, delivery address, phone number and so on. We will provide the updated information about our products, services, events, and promotions to our members by emails, SMS or Whatsapp messages. All of the personal information collected will be kept on a secured server, and accessible only by authorized personnel or its contractors.

Information collected is used for the following purposes:
(1). Handing your order and transactions；
(2). Provide product advisory, and before or after-sales service；
(3). Communications with our customers ；
(4). Provide the marketing and promotional information of product and services to our customers

(If you don’t want to receive the related marketing and promotional information, please contact us.)

Retention of Data:

Personal Data and information provided by you will be retained for as long as the purposes and any directly-related purposes for which such data were collected continue.

Your right to correct and delete Data:

Data owner may at any time request to access, correct and delete Data relating to you in any of our records. Please contact us for any request.

Security of Data:

When your personal information and data are collected by our website, it will be stored and secured immediately and electronically. All of the personal information and data will be kept and protected on a secured server, and accessible only by authorized employees or its contractors. Personal information and data are treated as confidential information, and we will control that all employees and contractors must follow this “Privacy Policy” to handle any information and data, and don’t sell the information to any other third party.

Use of Cookies:

When you visit our website, Cookies allow a web server to transfer data to your website browser and store in your computer and hard drive in form of a small text file, in order to enhance your shopping experience as well as improve the website for future visit. The cookies may include information about website usage, browser type, IP address, website browsing time, selected advertisement, activities on our website and any link or website related to our website.
If you want to withdraw your consent at any time (don’t accept our cookies), you can restrict the cookies functions by setting your internet browser, even you can delete it in your computer and hard device. However, please note that if you delete your cookies, some features or areas of our website may be limited for your using, or even cannot work properly.
(In the event of any inconsistency between the English version and Chinese version, Chinese version shall prevail.)

(如英文版本與中文版本出現不一致之處，則以中文版本為準。)